Once you have placed your order, your order is sent to the Maker for them to approve or reject it within 2 business days.
If a Maker cannot fulfill your order, they will reject the order and you will receive a cancellation email showing a refund for your product(s).
If they accept the order, you will be notified with a confirmation email that the Maker has moved into production. Manufacturing times vary by Maker. Check your Maker’s storefront for their policies.
When your product is ready for shipment, the Maker will send you a photo and video of the finished product. You are required to approve of this photo and video before your Maker can ship your product. The Maker is not authorized to ship your product without your approval. Delays in this approval will result in a longer shipping time.