What are the next steps?
If you haven't already done so, please follow these steps to gather more information regarding your purchase and its shipment:
- Initiate a conversation - Reach out to the Maker for an update.
- Verify the tracking number provided, or request proof of shipment from the Maker.
- If you've attempted the above steps and have not received a response, or if it has been over 7 days since your initial contact, you can report this directly to Arcade Support.